Privacy Policy

PRIVACY STATEMENT

UNBXO (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how UNBXO collects, uses, stores, shares, and protects your personal information when you visit our website, create an account, place an order, communicate with us, or use our products and services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you.

Personal data may include information such as your name, email address, shipping address, billing information, telephone number, IP address, device information, and order information.

Information that has been permanently anonymized or aggregated so that it can no longer reasonably be used to identify you is not considered personal data under this Privacy Policy.

2. What Personal Data We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide when you use our website or services, including when you:

  • Create an account
  • Place an order
  • Provide shipping or billing information
  • Contact customer service
  • Subscribe to marketing communications
  • Participate in surveys, promotions, or other activities
  • Use online chat, help center, or other customer support features

When you place an order, we may collect information such as:

  • Full name
  • Email address
  • Telephone number
  • Shipping address
  • Billing address
  • Order details
  • Payment-related information
  • Other information necessary to process and fulfill your order

Payment information may be processed directly by third-party payment providers. UNBXO does not necessarily store complete credit or debit card information.

2.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Operating system
  • Device type
  • Device identifiers
  • Website activity and browsing behavior
  • Referring URLs
  • Pages viewed
  • Date and time of visits
  • Diagnostic and technical information
  • Approximate location information

We may use this information to understand how visitors use our website, improve website performance, provide a better shopping experience, and maintain website security.

3. How We Use Your Personal Data

We may use personal data for the following purposes:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide customer service and after-sales support
  • Manage customer accounts
  • Communicate with you about your orders
  • Send order confirmations and shipping notifications
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Analyze website usage and customer behavior
  • Prevent fraud and unauthorized activity
  • Maintain website and account security
  • Send promotional and marketing communications where permitted
  • Comply with applicable laws and regulations

4. Marketing Communications

Where permitted by applicable law, we may use your email address or other contact information to send you information about UNBXO products, new arrivals, promotions, special offers, and other marketing communications.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our marketing emails.

You may also contact us to withdraw your consent where applicable.

Please note that even if you opt out of marketing communications, we may still send you non-promotional communications relating to your orders, account, transactions, or important service updates.

5. Cookies and Similar Technologies

Cookies are small files stored on your browser or device that allow websites to recognize your device and remember certain information.

UNBXO may use cookies and similar technologies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Maintain account sessions
  • Understand website usage
  • Improve website performance
  • Personalize content
  • Measure advertising and marketing performance
  • Detect fraud and protect website security

The specific cookies used may vary depending on the website features and services you use.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

6. Sharing of Personal Data

We may share personal data with trusted third-party service providers that help us operate our business and provide our products and services.

These service providers may include companies that provide:

  • Payment processing
  • Shipping and delivery
  • Order fulfillment
  • Website hosting
  • Website analytics
  • Customer service
  • Marketing services
  • Fraud prevention and security
  • Information technology services

These service providers may only use personal data as necessary to provide services to UNBXO or as otherwise permitted by applicable law.

We do not sell your personal data to third parties for their own independent marketing purposes where such activity is prohibited by applicable law.

7. Legal Disclosure and Business Transfers

We may disclose or transfer personal data when reasonably necessary to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests from government authorities
  • Comply with court orders or legal processes
  • Protect our rights, property, or safety
  • Prevent fraud or other illegal activities
  • Enforce our terms and policies

If UNBXO undergoes a merger, acquisition, reorganization, financing, sale of assets, bankruptcy, or other business transaction, personal data may be transferred as part of that transaction, subject to applicable laws.

8. International Data Transfers

Because UNBXO may work with service providers and business partners located in different countries, your personal information may be transferred to, stored in, or processed in countries other than your country of residence.

We take reasonable measures to protect personal information during such transfers and process personal data in accordance with applicable privacy laws.

9. Data Security

We use reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Therefore, while we take reasonable measures to protect your personal data, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our products and services
  • Complete transactions
  • Maintain business and transaction records
  • Provide customer support
  • Resolve disputes
  • Prevent fraud
  • Comply with legal and regulatory obligations
  • Enforce our agreements and policies

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Children’s Privacy

Our website and services are intended for adults.

We do not knowingly collect personal information from children under the minimum age required by applicable law.

If we become aware that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete the information as soon as possible.

12. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request restriction of certain processing
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request a copy of your personal information in a structured and commonly used format
  • Lodge a complaint with the relevant data protection authority

To protect your personal information, we may need to verify your identity before processing certain requests.

Certain legal exceptions may apply to these rights.

We will respond to valid privacy requests within the timeframe required by applicable law.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment providers, shipping services, social media platforms, or other services.

UNBXO is not responsible for the privacy practices, security, content, or policies of third-party services.

When you access a third-party website or service, the privacy policy of that third party will apply.

We recommend reviewing the privacy policies of third-party websites and services before providing them with your personal information.

14. Changes to This Privacy Policy

UNBXO may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technologies, or applicable laws and regulations.

When we make changes, we will update this Privacy Policy accordingly.

Your continued use of our website and services after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way UNBXO handles your personal information, please contact us through the customer service or contact channels provided on our website.